Which company settings can I change, such as name, handle, timezone, and contact, and what do they affect?

To change your company’s name, timezone, or responsible contact, contact Endless support. Settings > Company shows the name, handle, and responsible contact, with the message “Contact our support team to update your company information.”

Endless stores a timezone for each company. It is UTC by default, and Endless support sets it. Endless uses it for some date calculations while you work in the app. The Dashboard and ECHO count days in UTC, so “yesterday” on the Dashboard runs from midnight to midnight UTC. Times displayed in the app use your browser’s time zone, which your profile preferences show under “Time zone.”

To change the company’s display name, contact Endless support.

The company handle is part of every web address for the company, such as /acme-brands/orders, and it can identify the company in API requests. A brand’s handle is a short identifier generated from the brand name, which API requests can also use to pick the brand. The brand page says “Handles cannot be changed,” and the company handle is read-only. Contact Endless support for help with a handle.

The “Responsible contact” is the person who “Receives operational and billing communication.” To name someone else, contact Endless support.

When you email a purchase order, the CC field starts with your own email address, and you can add others separated by commas. Endless can also add default CC addresses to every purchase order email your company sends. Contact Endless support to set them. Emailing purchase orders may not be available on every account.