How do I manage our payment method and find invoices, and who can use the Billing page?

Your company Owner manages payment methods, invoices, and receipts through the customer portal opened from Settings → Billing. Other roles can view billing information where permitted, but managing the subscription requires Owner access.

The Payment & history card shows the current period and next payment. Manage billing opens the portal, where you can update a card, pay an invoice, or download invoices and receipts. Add payment method opens the portal directly on payment methods. Download documents to share with your accounting team.

If the subscription has not been activated with the billing provider, the card shows Contact us to activate. Contact Endless support if the portal cannot open because billing has not been fully configured.

The “You have no payment method on file” warning means a default card is not recorded. If you pay by card, add or select it in the portal. If you pay by invoice, contact support if the warning is confusing.

Portal changes reach Endless through billing updates. Reload the page after making a change. Ask support if the information remains stale or access does not match your role.