FAQs 12 answers
Routing and allocation
- How does allocating a fulfillment order reserve inventory, and can I allocate only part of an order?
- Why can’t I allocate a fulfillment order when the building shows stock?
- What happens to existing orders when I apply, edit, or archive a routing strategy?
- How does Endless handle backorders and orders waiting for stock to arrive?
- How do I change which building a fulfillment order ships from, and why is that sometimes blocked?
- How do I create a fulfillment order by hand or split an order into several fulfillment orders?
- What is a fulfillment order, and what do its statuses and fields mean?
- How does Endless decide which building ships an order?
- How does Endless handle kits and bundles when it routes, allocates, and fulfills an order?
- How do routing strategies split orders across buildings and handle orders that can’t be fully sourced?
- Why do items on an order show as unassigned or unfulfilled, and how do I change fulfillment order quantities?
- Why are orders going to the wrong building or failing to route, and how do I fix it?