FAQs 10 answers
Changing orders
- How do I add, remove, or relink items on a sales order?
- What happens when I cancel a sales order, and which orders can’t be canceled?
- Does canceling in Endless also stop the warehouse and cancel the order in my sales channel?
- What is the difference between deleting, archiving, and canceling a sales order?
- How do I report an issue on an order and send a replacement?
- Can I merge two sales orders or split one into two?
- Does Endless handle customer returns, return labels, and refunds?
- How do I change the sales channel or source integration on an order?
- How do I change an order’s shipping address, and why does Endless flag or reject an address?
- What can I edit on a sales order, when can’t I, and how do I see who changed it?