FAQs 17 answers
General integration questions
- How do I run integration actions, see what an integration did, and find out when something failed?
- How do I connect a custom integration to the Endless GraphQL API?
- How should my integration paginate queries, handle errors, and retry updates?
- Which systems does Endless integrate with, and can I connect one it doesn’t support directly?
- How do carrier aliases map a channel’s shipping methods to carrier services, and what happens when one is missing?
- How do I set up a custom integration and save its credentials?
- How do custom integrations work, and what credentials and permissions do they get?
- What are an integration’s data mappings, and what happens when a location or other value is not mapped?
- Why doesn’t inventory in Endless match my 3PL, and how do I fix it?
- How does Endless send inventory to my sales channels, and what controls how much it sends?
- How does Endless import orders from an integration, and what happens with duplicates, older orders, or unknown SKUs?
- How does product data move between Endless and my connected stores and warehouses?
- What happens when I send a fulfillment order with a product my warehouse does not have yet?
- What happens when I reconnect, disable, or delete an integration?
- What is a sales channel, how do orders from an integration get assigned to one, and what do its settings do?
- How do I set up a new integration, and can I connect several or limit one to a brand?
- How does Endless send shipments and tracking back to the system an order came from?