Core Concepts for Orders

Endless allows you to manage the complete order lifecycle from placement to delivery. Endless handles orders from multiple sales channels and provides comprehensive functionality for processing, tracking, and fulfilling orders. Endless enhances operational efficiency through automation, improves customer service through transparent fulfillment, and provides real-time tracking and reporting capabilities.

Every order, everywhere, all at once.

A clearinghouse for orders from all sources of demand. Manage DTC, dropship, marketplaces, flash sales, big box retail, and main street from a single dashboard. This is omnichannel.

The orders module enables Endless to manage and track the movements of goods from the point of order placement to the point of delivery. It is an essential part of the system, as it streamlines the order fulfillment process and ensures customer satisfaction.

The orders module allows Endless to:

• Receive and process orders from various sales channels (online portals, EDI, email, or phone).
• Assign orders to the appropriate warehouse locations, inventory levels, and transportation modes.
• Monitor the status and progress of orders throughout the supply chain, using real-time data and barcode scanning.
• Generate and print documents such as invoices, packing slips, labels, and bills of lading.
• Communicate with customers and carriers about order details, tracking information, and delivery confirmation.
• Handle exceptions, returns, cancellations, and changes in orders.
• Generate reports and analytics on order performance, trends, and issues.

Brands that manage their orders with Endless benefit from the following

• Improved operational efficiency and accuracy by automating and integrating order management tasks.
• Enhanced customer service and loyalty by providing fast, reliable, and transparent order fulfillment.
• Reduced costs and errors by minimizing manual data entry, duplication, and paperwork.
• Increased visibility and control over the order lifecycle by providing real-time information and alerts.
• Set up for scalability and flexibility by adapting to different customer needs, market conditions, and business models.