Extensiv: Canceled Orders And Prepaid Billing

Canceled Extensiv orders no longer mark fulfillments shipped. Extensiv reports a canceled order with a closed status and sometimes tracking data, and Endless used to treat that as a shipment, complete the fulfillment, and send shipping notifications. Shipment creation and updates now skip any Extensiv order whose status is canceled. Existing incorrect shipments are not reversed. Contact support if a past order needs correcting.

Orders sent to Extensiv now use Prepaid carrier billing by default. Third-party billing is sent only when it is enabled for the fulfillment and a billing account is present, with the account and billing ZIP code you supply. A missing ZIP code stays empty rather than using the recipient’s. Orders already sent are unchanged.